Terms of service

Terms & Conditions

Last Updated: June 2026

1. Introduction

Welcome to Cove Creation. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you should not use our website or services.

2. Custom & Personalized Products

All items sold by Cove Creation are custom‑made and personalized based on customer selections. By placing an order, you acknowledge that:

Custom items are created specifically for you
Variations in color, placement, or sizing may occur due to the handmade nature of the products
Personalized items cannot be returned, as stated in our Return Policy

3. Order Accuracy

Customers are responsible for ensuring all order details are correct before checkout, including:

Name spellings
Design choices
Colors
Uploaded artwork

Cove Creation is not responsible for customer‑submitted errors.

4. Pricing & Payment

All prices are listed in USD. Payment must be completed at checkout. Cove Creation reserves the right to update pricing at any time without notice.

5. Processing & Shipping

Processing times vary depending on the product type. Shipping times are determined by the carrier and are not guaranteed. For full details, please review our Shipping Policy.

6. No Returns or Exchanges

Due to the personalized nature of our products, all sales are final. Returns, exchanges, and cancellations are not accepted unless the issue is proven to be the fault of Cove Creation.

7. Errors Made by Cove Creation

If an item arrives damaged or incorrect due to an error made by Cove Creation, customers must contact us within 48 hours with photos so we can review and resolve the issue.

8. Intellectual Property

All designs, artwork, product images, and content on this website are the property of Cove Creation. You may not copy, reproduce, or distribute any content without written permission.